Clients

Please click on one of the links below for further information:

Equal Opportunities

Client Responsibility

Induction and Management of Clients and Learners

Client Testimonials

Equal Opportunities

AMR Training & Development Limited is committed to promoting equal opportunities for all Clients and Learners.

Every reasonable step will be taken to ensure that all Clients and Learners are treated fairly and equally, and afforded the same opportunities regardless of: race; colour; creed; ethnic origin; nationality; age; gender; marital status or sexual orientation.

Clients and Learners with a physical disability will be afforded opportunities within the restraints of that disability and all efforts will be made to enable them to achieve their full potential.

Special arrangements will be made to meet the needs of Clients and Learners who have visual impairment or a specific learning difficulty. In such cases, written documentation may be produced in Font size 16 in bold with no justification, and/or Clients and Learners may be provided with a Scribe to undertake their written assignments. Such special arrangements will take into account issues of confidentiality and the need for assignments to be the Client's own work/ideas.

Client Responsibility

It will be the responsibility of the individual Client to undertake the following:

• To inform the Head Teacher about her/his involvement in and progress through the SVQ Units (If applicable) OR

• To negotiate with the Head Teacher of a Primary School of her/his choice a voluntary Placement of a minimum of one school day per week

• To undertake the activities specified by the SVQ qualification and gather evidence of performance

• To inform the Assessor when it would be appropriate to set a date and time for an assessment visit

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Induction and Management of Clients and Learners

After a Client has been accepted by the Company, s/he will be invited to an initial meeting with the Co-ordinator/Assessor. At this meeting Clients and Learners will be given the opportunity to meet each other and to establish a network which will sustain Clients and Learners throughout their period of study. There will be an introductory talk about the course, when Clients and Learners will be given full information about the background to the qualification, the requirements of themselves, and reassurance about the level of support they can expect to receive. Resources will be distributed and there will be a question and answer session. The atmosphere will be as informal as possible to provide a pleasant and supportive beginning to what should be an enjoyable experience for each Client. A suggested date for submission of the first assignment will be negotiated, and a date agreed for the next meeting. A database of Client names and contact details will be established and all Clients and Learners who agree will be given access to this database for the purpose of sustaining the support network. Regular seminars/tutorial sessions will be held approximately every 6 weeks to give Clients and Learners maximum support from the Co-ordinator and from each other. Clients and Learners will be encouraged to contact the Co-ordinator by telephone or email at any reasonable time within the 6-week period, if they are in need of support.

The Company has Client development at the core of its philosophy.

Client Testimonials

"I wanted to say thank you very much for your part of the course. I certainly enjoyed your classes and have learnt a lot, some of which I have already put into practice!"

SM former student



"With the completion of the Classroom Assistant course, I look back at all the help and support you have given me. The prospect of returning to education was initially daunting, however the encouragement and warmth you have shown, through your teaching and guidance, has inspired me to continue with my studies. For that I am grateful to you."

PM Former adult learner



"I enjoyed your class, you're a fantastic teacher and a great inspiration".

AK former adult learner



"Due to doing the SVQ Level 3 for Classroom Assistants I have gained confidence within myself because now I have a far greater knowledge and understanding of why we teach the kids what we do and why we use certain methods. I feel I give the kids a better quality of support than before, and the probationary teacher I work with.  Living 40 miles away from the Centre was never a problem, because a quick e-mail always brought a response and a big helping of support.  Anne is a fantastic teacher, always there supporting and encouraging me. Thanks, Anne."

FK former adult learner

"Thank you so much for your knowledge and kindness"
Lots of love Susan and Rachel

2 former students


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Company Statement

AMR Training & Development Ltd places the Client at the centre of all its activities and will endeavour to provide a positive, productive, pleasant learning experience for all Clients and Learners.

The Company will carry out assessment procedures in a climate of support, equality and fair judgement to ensure all will benefit from a high standard of support in their learning and other activities.